PC+Mart+Sdn.+Bhd.


 * Company's Name: PC Mart Sdn Bhd **

**Group Members: **

1.WONG DECK SHON

2.CHAI PEI NI

3.CHAN JIA WEN

4.CHEW EANG CHING

5.GAN PER SUANG

**Company Overview (refer to the company's website): **

PC Mart Sdn Bhd (374159-W) was established in January 1996 with a retail shop in Sungai Wang Plaza, Kuala Lumpur and branch offices in Batu Pahat and Johor Bahru.

**Our Mission **

1. To achieve zero level of customer complaint through staff trainings and empowerment.

2. To enable our customer to meet or exceed their business objectives through business software.

**Our Vision **

1. To be a leader in wide range of Point of sales hardware vendor in Malaysia.

2. To be a leader in the "Off-the-shelf" SME business solution in Malaysia through nurturing a group of young entrepreneurs with similar objective and determination.

**Company Services (refer to the company's website): **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">With more than 16 years of proven track record, PC Mart emphasizes in providing business software for the small and medium enterprises (SME) markets such as UBS Accounting, Stock Control, Point Of Sales System, Payroll, Time Attendance and Fixed Asset Management system.

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">PC Mart has won the award for being the top Kuala Lumpur UBS dealer in the year 2002 and 2nd fastest Malaysia UBS software dealer organic growth in 2008 for UBS range of software. Other products of PC Mart are barcode equipment and computer peripherals.

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">We tailor our products and equipments specially to meet the needs and objectives of each different client. In this rapidly growing world, PC Mart believes 'velocity' is the keyword in bringing out the best of your company.

**<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Client: GAN Electronic Trading & Service Centre **

**<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Current Responsibilities: **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">In order to be successful, we have to sell our goods at a profit and satisfy our customers.

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">If we satisfy our customers but fail to make a profit, we will soon be out of business.

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">If we make a profit without satisfying our customers, we will soon be out of customers.

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">The secret of doing both lies in the one word service. Service means doing something so valuable for the customer that he is glad to pay a price that allows us to make a profit.

**__<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">LONG FORMAL REPORT __** **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Table of Contents ** <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">1.1 Purpose <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">1.2 Background <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">1.3 challenges || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.1 Comparing Manual and Computerized accounting <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.1.1 Manual accounting definition <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.1.2 Computerized accounting definition <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.1.3 Table 1: comparison manual and computerized accounting <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.2 What is the UBS <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.3 UBS system versus Manual Record (benefits of using UBS) <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.4 How UBS system works <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.5 Result on interview session <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.6 Explanation of the result of interview session || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x ||
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Abstract ** || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x ||
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">1.0 ** **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Introduction **
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.0 ** **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Discussion **
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">3.0 Conclusion ** || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x ||
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">4.0 Recommendation ** || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x ||

**<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">List of Illustrations **
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Table 1 **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;"> Comparison of manual accounting and computerized accounting || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x ||
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Table 2 **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Interview session conducted by our team || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">x ||

<span style="font-family: 'Times New Roman',serif;"> **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">1.0 Introduction **

**<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">1.1 Purpose **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">To suggest Gan electronic Trading & Service Centre adopted UBS system rather than manual record system.

**<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">1.2Background **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">Manual record system is a traditional accounting system that used to record transaction and accounting report. This system implements bookkeeping to record all the data. Manual record system record sales and inventories manually and keep the record in file.

**<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">1.3 Challenges **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">Manual record system is not a systematic system. Manual record system will cause the data redundant. The assets and liabilities of the client are not properly recorded when using manual record system. Client will not able to accurately differentiate the financial position of the business. Furthermore, manual record system is very difficult to be maintained as the error is subject to human error. Other than that, it is easily to vanished and altered when it do not have any backup data as compared to computerized records whereby can be using passwords, firewalls and data backup functions.

**<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.0 Discussion **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Accounting is a function that necessary for every business. This is because of accounting enable every business for keep a record for their income and expenses.
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.1 The Comparison of Manual Accounting and Computerized Accounting **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Manual Accounting is referred as every transactions, general journal, general ledger and worksheet are done by hand. Meanwhile, the record is done by using Excel is considered as manual accounting. This is because of every single transaction is entered into the system individually.
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.1.1 Manual Accounting **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Computerized accounting system is enable user to enter the transaction by using program and all the related accounts are updated as necessary. In other words, the same transactions are automatically updated as user key in the transactions.
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.1.2 Computerized Accounting **


 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.1.3 The differences of manual accounting and computerized accounting **


 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Table 1: comparison of manual accounting and computerized accounting **
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Area ** || **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Manual accounting ** || **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Computerized accounting ** ||
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Speed and Accuracy ** || * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Much slow for key in information and need key in individually.
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Manually checking might neglected some information. || * <span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">Is faster for entering information.
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">The program provides built-in error detection for enable user to check easily. ||
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">End-of-Period Reports ** || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Relevant report is needed to be done by another work and do take times to do it. || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Relevant report is easily being provided as for one click on the program. ||
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Data Manipulation ** || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Need take time to locate the information from each book and compile it into a report. || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Information can be compiled quickly and it is automatically updated to relevant report. ||
 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Accounting Knowledge ** || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Is highly required the basic and background knowledge on Accounting. || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">People who lack of accounting background is able to key in the transaction but provided he or she understands well in that computerized accounting program. ||

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">From the table 1, shows that the differences between manual accounting and computerized accounting. Computerized accounting is much advantages than manual accounting since it provide user quick data access and more accuracy than manual accounting. So, with that reason, we are proudly introduce our client about UBS accounting software for his business.

One of the example for local business company, Caltona Engineering & trading company, is using UBS accounting software as for managing their information, and the management manager, Liow Mee Yong has stated that: <span style="font-family: 'Times New Roman',serif; font-size: 12pt;"> “Firstly, by using the system. the company's financial position is easily identified. If the company get into trouble, our company can identify which transaction incur the problem such as in sales department or purchase department by using the UBS system. Besides, by using the system, our company had solved the problem of data redundancy. Lastly, our company thinks that UBS system is more cheaper and profitable system compare with other system. UBS system is also easy to be implemented and used. So it wouldn' t incur many expenses to the company for using this system.”

From the statement from Liow Mee Yong, UBS accounting system enable user to identify company's performance and problem facing by the department as well as reduce data redundancy. So, we will further discuss about UBS accounting software for the next sub-sections about what is UBS, UBS system versus manual record (which can show the benefits of using UBS), how it is work, and interview result from our client. **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.2 What is the UBS? **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">UBS is User Business System. It has been developed in 1988. UBS has become the best-selling small business accounting software in Malaysia and it was now a household brand among small and medium enterprise (SME). UBS is preferable because it is simple to use and has comprehensive reports. In 2006, The Sage Group plc was wholly owned the UBS. The Sage Group is a leading supplier of business management software and services to 5 million customers worldwide.

One of the UBS which is the UBS inventory and billing which formerly known as UBS Stock Control is a useful software. It provides users with the flexibility to handle all types of inventory transactions and has instant updates and inventory status. In addition, UBS inventory and billing enables users to print out invoices and deliver orders. It is also help to maintain company profile, set up accounting year, link to UBS accounting system, assign general ledger account, set document reference number and set costing method.

**<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.3 UBS System vs. Manual Record ( benefits of using UBS ) **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">By comparing with UBS system and manual record, there are many advantages by using UBS system. First of all, by using UBS system, the data will become more organize and systematic. Besides, it can solve the problem of data redundancy. In contrast, by using manual record, the data will become complex and non-systematic.

In addition, by using the UBS system, company can easily identify financial position of the company. For example, company can use the system to generate balance sheet and income statement by pressing a button. However, by using manual record, company need to prepare the financial statement by manual style. It also will occur error when generate it such as the account is not balance.

Furthermore, by using UBS system, it also can easily identify the balance of the stock. For example, in the system, it has show the balance of the stock in the stock account. But in the manual record, company need calculate the stock by manually if company wants to know the balance of the stock.

UBS system can reduce the probability of human error as compared to manual book recording. Since UBS system is able to update the data automatically and also it do provides bank reconciliation function as easy to check. Unlike the manual recording, every single data has to key in manually and same data also has to be key in for twice and this will lead to human error occurred. During checking process or input relevant data to financial statement, not only takes the owner's time as well as will facing neglected some of the data. **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.4 How UBS system works? **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">UBS system can work with or without clocking machine. UBS Accounting system is the first step to a computerized business. With more than 135,000 installations in Malaysia alone, we are now a well-known brand among Small Medium Businesses (SMBs). Many institutions of higher learning prefer UBS Accounting as part of their course as it is simple to use and has comprehensive reports.

Nowadays, UBS is the most popular accounting software in Malaysia. The main reason is UBS is easy to use and it is flexibility. Furthermore, UBS enables the companies to work easier and more efficiently. The elements of UBS include general ledger, debtors, creditors and assets register. UBS is suitable for trading company, manufacturing company, non-profit organizations, retail, training institutions, accounting firms, restaurants and so forth.

Besides that, UBS software friendly Help-desk Consultants are empowered with knowledge and skills to ensure each support is handled with the proper urgency, efficiently and with a resolution.


 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.5 Result on interview session **


 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Table 2: Interview session conducted by our team **


 * **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Scope of interview session ** || **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Interviewer 1 – Employer ** || **<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Interviewer 2 - Employee ** ||
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Current Practice || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Manual Record || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Manual Record ||
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Problems facing with the current practice || * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Hard to identify financial position of company
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Financial data is non-systematic || * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Data Redundancy
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Hard to identify the stock balance
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Hard to generate financial statement ||
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Have knowledge about other accounting software? || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Yes such as UBS software, MYOB software, Microsoft Accounting Express 2009 and so on. || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Yes such as UBS software, MYOB software. ||
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Have knowledge about UBS software? || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Yes, I heard it but didn’t use it before. || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Yes, I used it before. ||
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">Any comments about UBS software? || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">UBS software is a complicated software but I think by using this software will brings many benefits to the company such as it can solve the problem in order to identify the financial position of the company. || <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">By using UBS software, it will bring many advantages but company didn’t adopt this software. ||

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">Through the interview session, we found that the company is using manual record for their accounting transaction and facing many problems. By using manual record style, the employer faces the problem of identifying the financial position of the company. Besides, he thinks that by using manual record style, the financial data is non-systematic. On the other hand, by using manual record style, employee faces the problem of data redundancy, hard to identify the balance of stock and hard to generate financial statement.
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">2.6 Explanation of Result of Interview Session **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt; text-align: justify;">Furthermore, employer and employee had the knowledge about the accounting software such as UBS software, MYOB software and so on. Employer thinks that UBS software is complicated software but he knew that by using this software, it will bring many benefits to the company such as it can solve the problem in order to identify the financial position of the company. In addition, employee thinks that by using UBS software, it will bring many advantages but company didn’t adopt this software.
 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">3.0 Conclusion **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">As for conclusion, the UBS accounting software has shows that a dominant presence in the Small Medium Businesses (SMBs) and it also much preferable by them. Nonetheless, UBS accounting software has better data or information accessing as well as it is faster since it is able to update the related data or information to relevant financial statements automatically. Besides, it can be easily show the department’s performance as well as the company’s performance. Moreover, UBS accounting software is cost effective which is cheaper compared with other system stated by Liow Mee Yong. So, with the reasons provided above and our team strongly believes that UBS accounting software is best solution for our client.


 * <span style="font-family: 'Times New Roman',serif; font-size: 12pt;">4.0 Recommendation **

<span style="font-family: 'Times New Roman',serif; font-size: 12pt;">We should consider hacking issues that the hacker will able to steal the data from the company and we recommend to our client that it is necessary to keep update for the UBS accounting software version to the latest. Since, UBS accounting software is able to input and generate data faster, so it is better for keep a backup data or information inside our client’s backup storage in case of losing data or information.